Customer Central

Customer Central is a leading one stop shop for businesses who are looking for help to increase their profits through improved customer experience management. Customer Central will improve your business results by bringing customers to the heart of your organisation. Following a customer experience audit, Customer Central can assist with both customer engagement, customer experience and voice of the customer strategy development and implementation. We also provide ongoing mystery shopping, customer journey planning, recruitment and selection and customer care training for all levels in the organisation. The company founder, Sandra Dunne is a renowned customer service expert who has always believed that well cared-for, happy consumers are the determining factor in business success. Sandra has extensive experience in leisure, fitness and retail in both the UK & Ireland, working with businesses such as IKEA, ?006e0065rgie, Cannons, Nuffield Health, Civic Leisure and various Local Authorities.